Data Center Technician

Piper Companies is seeking a Data Center Technician to join a growing organization within the data center and colocation services industry in St. Louis, MO. The Data Center Technician will be responsible for monitoring critical infrastructure, supporting customer environments, performing rack-and-stack activities, and ensuring the reliability, security, and operational excellence of a 24/7 data center facility.

Responsibilities of the Data Center Technician:

• Monitor critical facility systems, alarms, and infrastructure while responding to events through established escalation procedures to maintain uptime and service levels.

• Provide hands-on and remote support for colocation customers, including rack-and-stack activities, server installations, fiber and copper cross-connects, and hardware troubleshooting.

• Perform hourly facility walkthroughs to inspect electrical and mechanical systems, document readings, and ensure overall facility health and compliance.

• Manage customer support requests through a ticketing platform, coordinating access requests, remote hands services, equipment deliveries, and operational support.

• Support physical security operations, visitor management, maintenance windows, and inventory management within a highly secure data center environment.

• Assist with customer deployments, infrastructure expansion projects, circuit provisioning, and other operational initiatives as needed.

Qualifications of the Data Center Technician:

• 2+ years of data center experience strongly preferred; telecommunications infrastructure experience may be considered in lieu of direct data center experience.

• Hands-on experience with rack-and-stack installations, servers, firewalls, fiber optic cabling, copper cabling, and equipment troubleshooting.

• Strong understanding of data center operations, critical infrastructure monitoring, and customer support within a 24/7 production environment.

• Industry certifications, technical training programs, or an Associate degree in a technical discipline are highly preferred.

• Experience with cooling systems, power infrastructure, cross-connect provisioning, and colocation environments is a plus.

• Excellent troubleshooting, communication, multitasking, and organizational skills with the ability to work independently on overnight shifts.

Compensation for the Data Center Technician includes:

• Pay rate: $26-$27/hour

• Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, and 401(k)

• Paid parental leave, fertility support, employee discount programs, and charitable giving match opportunities

This job opens for applications on 11/11/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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