Field Support Specialist

Piper Companies is seeking a Field Support Specialist to support a classified government technology environment in Annapolis Junction, MD. The Field Support Specialist will provide hands-on support for Oracle and Sun Microsystems systems, ensuring optimal system performance and operational readiness.

Responsibilities of the Field Support Specialist:

• Troubleshoot Oracle and Sun Systems hardware, firmware, and software issues.

• Perform firmware and software patching activities across enterprise environments.

• Diagnose and resolve system failures and performance concerns.

• Support preventive maintenance and system health initiatives.

• Coordinate with engineering teams to implement corrective actions.

• Maintain system documentation and operational procedures.

Qualifications of the Field Support Specialist:

• Active TS/SCI clearance with Full Scope Polygraph (FSP).

• Minimum of 2 years of hands-on experience troubleshooting Oracle and Sun Systems hardware, firmware, and software.

• Experience performing firmware and software patching activities.

• Strong troubleshooting and diagnostic skills.

• Ability to work independently in secure environments.

• Excellent communication and customer support skills.

Compensation for the Field Support Specialist includes:

• Salary range: $80,000 - $200,000 depending on experience

• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO

• Opportunity to support critical national security programs

This job opens for applications on 10/27/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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