Senior LMS Administrator

Piper Companies is seeking an experienced Senior LMS Administrator to oversee the administration, optimization, support, and integration of its Canvas LMS across a growing, multi-institutional learning ecosystem. The ideal candidate will bring strong LMS and systems integration expertise, working closely with internal teams and external partners to ensure platform reliability, scalability, and a seamless experience for students, faculty, and staff.

Key Responsibilities:

• Administer and optimize the Canvas LMS, including user access, permissions, enrollments, course structures, and configurations.
• Monitor system performance, troubleshoot issues, and manage LMS upgrades, releases, testing, and change management.
• Support and troubleshoot integrations with Salesforce, SIS, identity management, APIs, LTI, SSO, and third-party applications.
• Provide escalated Tier 2 and Tier 3 technical support, collaborating with internal teams and vendors to resolve complex issues.
• Support program launches and partner onboarding while improving LMS standards, automation, workflows, and overall user experience.

Compensation:

• Salary range: $105,000-$115,000
• Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays

Qualifications:

• 7+ years of LMS administration experience, ideally with Canvas.
• Strong Canvas and technical integration expertise, including APIs, LTI tools, SSO, user provisioning, and enterprise SaaS platforms.
• Experience with advanced technical support, including Tier 2 and Tier 3 troubleshooting.
• Strong communication and stakeholder management skills, with experience working across technical and non-technical teams.
• Preferred: Higher education/EdTech experience, Salesforce integrations, Canvas certification, and familiarity with ITIL, service management, or Agile practices.

This job opens for applications on 10/14/26. Applications for this job will be accepted for at least 30 days from the posting date.

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