Senior Manager, Card Operations Strategy & Conversion

Zachary Piper Solutions is seeking a Senior Manager, Card Operations Strategy & Conversion to support a financial services organization focused on credit union mergers, acquisitions, credit card portfolio conversions, and enterprise platform integration initiatives. The Senior Manager of Card Operations Integration & Conversion will lead the end-to-end technical integration, conversion, and operational readiness efforts for complex credit card M&A and processor migration programs. This position has location options of

• Dallas, TX
• San Antonio, TX
• McLean, VA

Responsibilities for the Senior Manager, Card Operations Integration & Conversion Strategy include:

• Lead end-to-end credit card merger, acquisition, portfolio transfer, and processor conversion initiatives from due diligence through post-conversion stabilization.
• Serve as the subject matter expert for card processing platforms, servicing systems, data migration, operational readiness, testing governance, and production cutover activities.
• Manage system integration testing (SIT), user acceptance testing (UAT), parallel testing, conversion rehearsals, data validation, reconciliation, and implementation execution.
• Partner with Technology, Risk, Compliance, PMO, Operations, Digital, Fraud, and external vendors to ensure successful portfolio integration with minimal operational disruption.
• Drive conversion strategy, vendor management, issue resolution, operational modernization, and continuous process improvement initiatives.

Required Qualifications for the Senior Manager, Card Operations Integration & Conversion Strategy include:

• 7+ years of experience within Credit Card Operations, Card Servicing, Payment Processing, Card Platform Management, or Financial Services Technology.
• Experience leading credit card conversions, processor migrations, M&A integrations, card platform consolidations, or large-scale transformation initiatives.
• Hands-on experience with card processing platforms such as Fiserv, First Data, TSYS, FIS, Jack Henry, Hogan, Visa, Mastercard, and American Express ecosystems.
• Strong expertise in data mapping, migration, reconciliation, conversion execution, operational readiness planning, testing governance, and post-implementation support.
• Demonstrated ability to lead cross-functional teams in highly regulated banking, credit union, or financial services environments.
• Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field.
• PMP, Agile, Six Sigma, or similar certification preferred.

Compensation for the Senior Manager, Card Operations Integration & Conversion Strategy include:

• Salary Range: $170,000 - $200,000+ depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick Leave as required by law.

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