Cloud Support Engineer

Join Our Team as a Cloud Support Engineer at Zachary Piper Solutions!

Are you a skilled cloud professional seeking an opportunity to make a real impact? ZPS is seeking a qualified candidate to support a US Government Customer.

Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston, VA.

Role Summary:

·       Timely resolution of incoming incident tickets.

·       Utilization of custom tools for the effective resolution of system issues.

·       Detection and adept rectification of system glitches.

·       Thorough logging and documentation of incident resolutions.

Qualifications:

·       Active TS/SCI FS Poly clearance is a requirement.

·       Openness to acquire proficiency in system tools such as Netmom and Windbg.

Compensation and Benefits:

·       Competitive Salary: Up to $140,000, contingent on experience.

·       Comprehensive Benefits Package: Encompassing medical, dental, vision, PTO, sick leave, 401k, and Holiday benefits.

Key Terms:

Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow,

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