Enterprise Voice Engineer

Zachary Piper Solutions is seeking an Enterprise Voice Engineer II to support a mission‑driven organization focused on delivering secure, resilient, and highly available DoD enterprise voice and video communications. This position is on-site at Scott AFB, IL or Pearl Harbor, HI. The Enterprise Voice Engineer II will provide sustainment, maintenance, problem resolution, and change management for DISA Voice Services, ensuring uninterrupted communications for critical national defense operations.

Responsibilities for the Enterprise Voice Engineer II include:

• Engineering, sustaining, and maintaining a large, complex, and highly resilient IP voice and video communications infrastructure.
• Configuring, managing, and troubleshooting enterprise voice, video, and data networks, including WAN connectivity and distributed environments.
• Performing system maintenance, capacity planning, and configuration changes while ensuring accurate technical documentation.
• Implementing and supporting call routing components such as calling search spaces, route plans, route lists, route partitions, and device profiles.
• Analyzing and resolving complex SIP signaling, call-flow, media, and remote site registration issues across enterprise environments.

Required Qualifications for the Enterprise Voice Engineer II include:

• 2–4 years of relevant experience with enterprise voice and network engineering (or equivalent combination of education and experience).
• Experience with Cisco, Avaya, or Oracle voice platforms such as CUCM, Unity, CUBE, Oracle SBC, or Avaya Aura.
• Advanced skills in SIP internetworking, fault isolation, and troubleshooting across routing, switching, security, and large-scale voice implementations.
• Bachelor’s degree in a related field (or equivalent experience).
• Active TS/SCI clearance and DoD 8750 IAT Level II certification (Security+ CE or equivalent).

Compensation for the Enterprise Voice Engineer II include:

• Salary Range: depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Tuition Reimbursement, and Sick Leave as required by law

#LI-ER1 #LI-ONSITE

Keywords: Enterprise Voice Engineer, IP Telephony, DISA, Cisco CUCM, SIP, VoIP, TS/SCI, DoD 8750, Security+, CUBE, Oracle SBC, Avaya Aura, QoS, BGP, MPLS, SRTP, Network Engineering, Scott AFB