Forward Deployed Engineer
Remote
Job Id:
164296
Job Category:
Job Location:
Remote
Security Clearance:
Secret
Business Unit:
Zachary Piper
Division:
Zachary Piper Solutions
Position Owner:
Cameron Bagwell
*Candidates must possess an active Secret Clearance for consideration*
Zachary Piper Solutions is currently seeking a Forward Deployed Engineer to support customers leveraging the LIGER GenAI platform. This position is a full-time role that is 100% remote, with occasional short-term travel to customer sites across the United States as required. This role sits on the Sales Engineering team and is critical to ensuring successful customer integrations, deployments, and early-stage platform adoption in government and federal environments. As a Forward Deployed Engineer, you will work directly with customers to integrate advanced AI capabilities into existing business processes, rapidly translate ideas into production-caliber code, and ensure successful software deployments from proof-of-concept through post-sale stabilization.
Key Responsibilities:
- Work closely with customers to integrate the LIGER GenAI platform into existing business processes and workflows.
- Build new functionality and enhancements within the LIGER platform to meet customer-specific requirements.
- Ensure successful deployment and initial configuration of the LIGER platform, providing hands-on support for 60–180 days post-sale before transitioning to a long-term project team.
- Engage directly with customers in remote, hybrid, or on-site formats based on customer needs.
- Conduct proof-of-concept demonstrations showcasing LIGER’s capabilities and value to prospective and existing customers.
- Develop and maintain a deep understanding of the LIGER platform’s capabilities and limitations to guide solution design.
- Provide technical consulting, guidance, and support throughout integration and deployment phases.
- Rapidly prototype and deploy new features in or around LIGER’s core platform in response to customer feedback.
- Collaborate closely with the core product and engineering teams to integrate new features into the platform roadmap.
- Document customer requirements, feedback, and deployment lessons learned to drive continuous improvement.
- Troubleshoot and resolve deployment and integration issues in a timely and effective manner.
- Collaborate cross-functionally with product management, engineering, and support teams to deliver seamless customer outcomes.
- Travel occasionally to customer locations within the United States for direct engagements and support.
Minimum Qualifications:
- Active Secret Clearance
- Advanced proficiency in Python
- Extensive experience with PostgreSQL
- Hands-on experience applying LLMs, NLP, and AI technologies to solve real-world problems
- Proven experience with MEAN Stack development and full-stack development in TypeScript
- Strong experience developing web applications using Angular
- Solid knowledge of containerization technologies (Docker) and CI/CD pipelines, specifically GitLab
- Familiarity with cloud deployment models, particularly AWS GovCloud and/or DoD/federal environments
- Demonstrated experience integrating software solutions with existing business processes and APIs
- Strong understanding of software development lifecycle and security principles
- Excellent communication and interpersonal skills, including experience working with senior government and industry stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Willingness and availability for occasional travel based on project needs
Compensation and Benefits:
- $140,000 - $210,000 depending on years of experience -
- Health, dental, and vision insurance. 401K, PTO, Paid Holidays, Sick Leave as required by Law
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Keywords: Forward Deployed Engineer, Sales Engineering, GenAI, LLM, NLP, Python, PostgreSQL, MEAN Stack, TypeScript, Angular, Full Stack Development, AI Integration, Docker, CI/CD, GitLab, AWS GovCloud, Federal, DoD, Secret Clearance, Customer-Facing Engineer, Proof of Concept, Platform Deployment, AI Engineering