Salesforce Performance Tester

Zachary Piper Solutions is seeking a Salesforce Performance Tester to support a large-scale initiative within the federal technology sector. The Salesforce Performance Tester will play a critical role in ensuring the reliability, scalability, and responsiveness of enterprise Salesforce environments across Service Cloud and Experience Cloud.

Responsibilities of the Salesforce Performance Tester:

• Develop performance test strategies tailored to Salesforce Service Cloud and Experience Cloud applications.

• Build and execute performance test scripts using tools such as JMeter and LoadRunner.

• Simulate user loads for Salesforce UI, Experience Cloud portals, API integrations, and batch/async processes.

• Validate system response times, throughput, latency, governor limits, platform events, and async queue responses while documenting performance defects with detailed reproduction steps and logs.

• Capture, analyze, and report performance metrics related to Apex, SOQL queries, flows, REST/SOAP APIs, and LWC components.

• Evaluate integration performance across external APIs, AWS/Snowflake interactions, and authentication workflows.

• Collaborate with developers, architects, and cross‑functional teams to optimize performance across code, configurations, integrations, caching, and monitoring.

• Validate scalability for high‑traffic portals, high‑volume APIs, seasonal surges, and enterprise releases.

• Conduct peer reviews of test cases and testing documentation.

Qualifications of the Salesforce Performance Tester:

• Bachelor’s degree in computer science or related field

• Salesforce Experience Cloud Consultant certification preferred.

• 8+ years of hands-on performance testing experience, including at least 4 years dedicated to Salesforce performance testing.

• Experience supporting large, complex Salesforce projects with proficiency in Salesforce navigation and terminology.

• Expertise in QA test management for both functional and non‑functional testing, including UI, backend, component, and integration test suites.

• Hands-on experience developing automation test scripts from scratch.

• Proficiency with tools such as LoadRunner (Performance Center), Selenium WebDriver, Cucumber, Jenkins, and GitHub.

• Experience creating testing documentation including Test Summary Reports and traceability matrices.

• Background analyzing performance reports to identify application, infrastructure, and network bottlenecks.

• Experience performance-testing Salesforce-to-Snowflake ETL/ELT pipelines.

• Knowledge of REST, SOAP, and GraphQL API performance testing.

• Experience integrating automated performance testing into CI/CD pipelines.

• Excellent communication skills with the ability to explain technical concepts to various audiences.

Compensation for the Salesforce Performance Tester includes:

• Salary range: $130,000-$140,000 annual salary (depending on experience)

• Full benefits including medical, dental, vision, 401(k), PTO, Paid Holidays, Sick Leave as required by law

This job opens for applications on 3/23/2025. Applications for this job will be accepted for at least 30 days from the posting date.

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