Configuration Management Analyst

Zachary Piper Solutions is seeking a qualified Configuration Management Analyst to support a secure customer located onsite at Hill Air Force Base, Utah (HAFB). The program supported by this role focuses on upgrading legacy USAF network infrastructure and transitioning services to a modern AWS cloud environment. This role requires an Interim or Active Secret clearance .

Responsibilities for Configuration Management Analyst:

• Maintain configuration management (CM) files, including configuration identification, change control, and status accounting records.
• Evaluate proposed product design changes to assess their impact on overall systems and functionality.
• Coordinate and manage modification records to ensure proper control and tracking.
• Create change orders and prepare documentation for authorization and approval by both the company and subcontractors.
• Enforce and uphold established configuration management policies and procedures.
• Manage and maintain system baselines using automated CM tools.
• Continuously track and update project change requests, impact assessments, incident reports, and change notices.
• Participate in customer meetings, project kick-offs, configuration reviews, and production discussions as required.
• Ensure customer requirements are implemented and review accounting changes for compliance with CM policies.
• Demonstrated knowledge of virtualization, storage, networking, cloud computing, and CMDB concepts.
• Basic understanding of software licensing principles.

Required qualifications:

• Bachelor’s degree in Business or an IT-related field
• 2–4 years of relevant professional experience (Master’s degree may substitute).
• Must hold an Interim or Active Secret clearance or be eligible to obtain one.
• ITIL certification or experience with ITIL processes.
• Strong problem-solving skills with the ability to identify and resolve issues proactively to maintain business productivity.
• Familiarity with configuration management software processes.
• Solid proficiency in data management practices.
• Hands-on experience with identity and access management.
• Proven experience using configuration management software tools.
• Excellent communication and coordination abilities.
• Proficient in Windows-based applications, including Word, Excel, and PowerPoint.
• Experience working in a data center environment.
• Ability to adapt to ambiguity and shifting priorities.

Compensation for Configuration Management Analyst:

• Salary Range: $70,000 - $85,000 (based on experience)
• Comprehensive benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays.

Configuration Management, CM tools, Change Control, Status Accounting, Baseline Management, AWS Cloud, Network Infrastructure, Virtualization, Storage, Networking, Cloud Computing, CMDB, ITIL, Identity and Access Management, Data Management, Software Licensing, Incident Reports, Change Requests, Impact Assessments, Secret Clearance, Hill Air Force Base, USAF, Windows Applications, Word, Excel, PowerPoint, Data Center, Problem-Solving, Communication Skills, Adaptability, IT Processes, Configuration Reviews, Project Kick-offs, Documentation, Modification Records.

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