UC Administrator

Zachary Piper Solutions is seeking a UC Administrator to support a large mission-critical federal program out of the Phoenix, AZ area. *This role is fully on-site & requires Active TS/SCI Clearance*

Responsibilities of the UC Administrator:

·       Design and implement enterprise-grade UC solutions, including VoIP and cloud-based platforms

·       Manage upgrades, patches, and performance tuning for Cisco UC systems (CUCM) and related infrastructure

·       Troubleshoot complex issues and lead efforts to improve system reliability and user experience

Qualifications of the UC Administrator:

·       5+ years of experience working in a UC environment, specializing in Cisco Call Center Manager (CUCM)

·       Experience with IAVA patches/patches to Cisco Call Manager

·       IAT Level II Certification (Required)

·       CCNA Certification & ITIL v4 Foundations (strongly preferred)

·       50% CONUS & OCONUS travel

·       Must have an active TS/SCI Clearance (required) & ability to obtain and maintain a CI Polygraph

Compensation of the UC Administrator:

·       Salary: Between $130,000 – $150,000 annually ***Commensurate of experience***

·       Benefits: Full Medical, Dental & Vision Insurance, 401k, Paid Time Off (Paid Time Off), Paid Holidays, Sick leave as required by law

This job opens for applications on 08/22/2025. Applications for this job will be accepted for at least 30 days from the posting date

Keywords:

VoIP, UC, unified communications, cisco, cisco call center manager, CUCM, IAVA, Sec+, security +, CCNA, Cisco UC, network engineer, VoIP engineer, UC solutions architect, UC infrastructure, voice-over-IP, call routing, SIP, trunking, telephony integration, collaboration systems engineer, telecommunication, telecom, voice engineer, Video conferencing, voice calling, cisco unified communications manager, cisco call manager, telephony, call-processing system, cisco unity, IOS upgrade, top secret, TSSCI, TS, SCI, TS-SCI, TS/SCI, SCI, polygraph, CI poly, FSP, full scope poly, dod clearance, dod cleared, mission-critical, mission critical, federal, network admin, CISCO, routing, switching, switch, firewall, firepower, Cisco ASA, Juniper SRX, IPSec, DNS, DHCP, TCP/IP

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