Telecommunications Analyst

Clearance requirement: Active Secret Clearance

Zachary Piper Solutions is looking for a Telecommunications Analyst to provide expertise to a Federal customer in support of their mission critical systems in order to defend our Homeland. This candidate will work to provide expertise in the design, implementation, and maintenance of systems and technologies for mission critical communication needs. This is a position on a newly awarded, long term program. The position is fully onsite in Annapolis Junction, Maryland and requires an Active Secret Clearance for consideration.

Job Responsibilities:

• Design, configure, and maintain enterprise telecom systems, PBX platforms, and supporting technologies (SIP, RTP, SRTP) in coordination with internal teams and vendors.
• Monitor and analyze telecom and network performance and uptime, proactively identifying and resolving issues affecting call quality or service continuity.
• Troubleshoot and resolve telephony-related issues including phones, routers, call systems, connectivity, and audio quality problems, often within Unix/Linux environments.
• Assist in the development and implementation of scalable telecom solutions that align with business requirements and mission priorities.
• Other tasks as assigned.

Minimum Qualifications:

• Active Secret Clearance
• 7+ years of experience in VOIP administration or a related telecommunications role.
• Experience focused on analysis, design implementation, trouble shooting and design of telecom systems.
• Experience working in a Unix/Linux environment, monitoring networks
• Solid hands-on experience with telecom protocols, codecs, and technologies (e.g., SIP, RTP, SRTP).
• Demonstrated experience with Unix/Linux systems for troubleshooting and configuration.
• Strong network experience, including IP routing, DNS, QoS, firewall rules, and VLANs as they relate to VOIP.
• Experience with administration tasks such as managing user accounts, call routing, and provisioning extensions.
• This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Compensation Includes:

• 83,000 - $102,000 *Depending on experience and Labor Category assignment
• Health, Dental, Vision, 401K, PTO, Paid Holidays, Sick Leave if required by Law

This job posting opens on 6/16/25 and will remain open for 30 days from the posting date

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Keywords: routing, switching, Cisco, VMware, security+, WAN, LAN, troubleshooting, install, configure, CISCO, Juniper, LAN, WAN, VOIP, UNIX/Linux, monitoring, connectivity, configure, PBX, analysis, design, secret clearance, government, phones, routers, call systems, SIP, RTP, SRTP, IP routing, DNS, QoS, firewall, VLAN's,