O365 Engineer

Job Title: O365 Engineer

Location: Washington, DC (FULLY ONSITE)

Company: Zachary Piper Solutions

Clearance Required: Secret, or interim Secret

Full Job Description:

Zachary Piper Solutions is looking for a O365 Engineer to join a growing team in support of a government agency. This position will be 5 days on site a week, located in Washington, DC.

Responsibilities/Overview:

• Migration from on-prem to O365 and Azure cloud

• Planning, design, engineering and execution of O365 migration

• Setup of New Users: Provision new user accounts and profiles, and manage Office 365 licenses.

• User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.

• System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.

• OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.

• Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.

• Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.

• Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.

• Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.

• Documentation: Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.

• End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices.

• Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.

• Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Required Qualifications:

• Secret Clearance preferred, sponsored interim secret clearance available.
• Security+ certification or higher

• Bachelor's Degree and 4 or more years of related professional experience

• Must possess an active OS level certification (ex. Azure, AWS, Microsoft, Linux, etc.)

• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.

• Experience in user account management and Microsoft Exchange mail services.

• Ability to troubleshoot and resolve technical problems promptly.

• Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.

• Ability to meet with customers to gather and understand business requirements

Compensation and Benefits:

·        $100,000 - $115,000+ Dependent on experience

·        Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays.

This job opens for applications on 6/10/25. Applications for this job will be accepted for at least 30 days from the posting date.