Principal Technical Expert Consultant - Secret Clearance

Zachary Piper Solutions is seeking a Principal Technical Expert Consultant to support a long-term contract contingent upon award with the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)). This position provides high-level systems administration, IT project management, and help desk support to ensure secure, efficient, and mission-aligned technology operations. The role is at the Pentagon and Crystal City, VA.

Must have active Secret clearance and be eligible for a TS/SCI

Estimated Start Date: August, 2025

Responsibilities for the Principal Technical Expert Consultant:

• Provide specialized IT support, including systems administration, user support, and troubleshooting across hardware, software, and network environments

• Serve as the designated interface with DISA for coordination on connectivity, compliance, and systemic IT issues

• Manage IT assets, including inventory tracking, license management, and equipment coordination

• Support and manage IT projects, including software implementations, integrations, and vendor coordination

• Ensure compliance with IT security policies, including ATO processes, incident reporting, and security best practices

• Provide user support for CRM platforms such as Salesforce and Microsoft 365, including configuration, maintenance, and issue resolution

• Create and maintain documentation for IT systems, processes, and compliance tracking

• Deliver technical briefings and reports using tools such as Excel and other data visualization platforms

Qualifications for the Principal Technical Expert Consultant:

• Active SECRET clearance with the ability to obtain and maintain TS/SCI eligibility

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)

• Experience supporting CRM systems (e.g., Salesforce, MS365), including configuration, troubleshooting, and user support

• Proven experience in IT project management, particularly in software implementation and integration

• Proficiency in help desk operations, including Tier 2 or Tier 3 technical support for hardware, software, and network issues

• Experience providing support for NIPRNET environments, including troubleshooting and user access management

• Familiarity with IT asset management and foundational IT security practices in a government environment

• Understanding of ATO processes and IT compliance requirements within DoD or federal environments

Compensation:

$120,000-140,000k**depending on experience and degree**

Full Benefits -Medical, Dental, Vision, 401K, Paid Holidays, PTO, Sick Leave if required by law

This job opens for applications on 6/3/2025. Applications for this job will be accepted for at least 30 days from the posting date

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