Principal Technical Expert Consultant (Secret - TS/SCI)

Zachary Piper Solutions is seeking a Principal Technical Expert Consultant to support a long-term contract contingent upon award with the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)), specifically within the Office of Strategic Capital (OSC). This position provides high-level systems administration, IT project management, and help desk support to ensure secure, efficient, and mission-aligned technology operations. The role is based at the Pentagon and Crystal City, VA.

Location: Pentagon and Crystal City, Virginia

Estimated Start Date: August, 2025

Responsibilities for the Principal Technical Expert Consultant:

• Provide specialized IT support, including systems administration, user support, and troubleshooting across hardware, software, and network environments
• Serve as the designated interface with DISA for coordination on connectivity, compliance, and systemic IT issues
• Manage IT assets, including inventory tracking, license management, and equipment coordination
• Support and manage IT projects, including software implementations, integrations, and vendor coordination
• Ensure compliance with IT security policies, including ATO processes, incident reporting, and security best practices
• Provide user support for CRM platforms such as Salesforce and Microsoft 365, including configuration, maintenance, and issue resolution
• Create and maintain documentation for IT systems, processes, and compliance tracking
• Deliver technical briefings and reports using tools such as Excel and other data visualization platforms

Qualifications for the Principal Technical Expert Consultant:

• Active SECRET clearance with the ability to obtain and maintain TS/SCI eligibility
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Experience supporting CRM systems (e.g., Salesforce, MS365), including configuration, troubleshooting, and user support
• Proven experience in IT project management, particularly in software implementation and integration
• Proficiency in help desk operations, including Tier 2 or Tier 3 technical support for hardware, software, and network issues
• Experience providing support for NIPRNET environments, including troubleshooting and user access management
• Familiarity with IT asset management and foundational IT security practices in a government environment
• Understanding of ATO processes and IT compliance requirements within DoD or federal environments
• Strong communication skills and the ability to work collaboratively with technical and non-technical stakeholders
• Proficiency in Excel and other tools for documentation and reporting
• Ability to work in a fast-paced, mission-driven environment and adapt to evolving priorities

Compensation:

Salary Range: $100,000 – $140,000 (commensurate with experience and education)

Benefits: Cigna medical, dental, vision, 401(k), 20 days paid time off, 11 federal holidays, and sick leave as required by law

This job opens for applications on 06/02/2025. Applications will be accepted for at least 30 days from the posting date.

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