Help Desk Specialist - Secret Clearance
Colorado Springs, CO
Job Id:
142287
Job Category:
Job Location:
Colorado Springs, CO
Security Clearance:
Secret
Business Unit:
Zachary Piper
Division:
Zachary Piper Solutions
Position Owner:
Kaitlyn Golding
Help Desk, Service Desk, Technical Support, Customer Support, Incident Management, Ticketing System, ServiceNow, Remedy, Troubleshooting, User Support, Account Management, Password Reset, Account Unlock, New Account Setup, System Logs, Issue Resolution, SLA Compliance, Desk Side Support, Escalation, Phone Support, Email Support, Face-to-Face Support, SOP, Phone Bridge, XML, Data Conversion, Vetting System, Secret Clearance, Federal Program, Colorado Springs, IT Support, Call Center, Customer Service, Technical Assistance, On-Call Rotation, 24x7 Support, Incident Logging, Service Requests, Communication Skills, Problem Solving, Technical Diagnosis, Support Coordination, ITIL, Remote Support, End User Support, Active Directory, Windows Support, Network Troubleshooting, Security Clearance, Clearance Required, Entry-Level IT, Tier 1 Support, Tier 2 Support, IT Operations, Helpdesk Tools, Support Ticketing, Client Interaction, Federal Clearance, Government Contract, IT Services, Piper Companies