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Training Developer

Job Attributes

Job Id:

20184

Job Category:

IT Infrastructure

Job Location:

Alexandria, VA  22311

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently seeking a Training/Curriculum Developer to support a DoD contract in Alexandria, VA. The is a highly-dynamic program building secure, cloud-based enterprise-level tools and shared services across DoD and their IC, Civilian, International and Private Sector partners.

The Training/Curriculum Developer will be responsible for developing curriculum and online technical training materials for the purpose of reducing service desk utilization and increasing customer satisfaction.  This may include but is not limited-to developing training curriculum using state of the art Web eLearning tools, How-To-Guides, FAQs, and running full training classes for new products.

We are looking for high-energy and highly adaptable people for this is a brand-new contract award!

Responsibilities

  • Updating Training Materials and the System Knowledge Base on a Quarterly/Monthly basis
  • Utilization of Wiki’s and JIRA Confluence or similar technologies
  • Developer and deliver technical support training documents for users
  • Utilize Customer Surverys and Business Analyst data to improve training materials

Qualifications

  • U.S. Citizenship and DoD Top Secret Clearance (required)
  • Bachelors Degree in related discipline
  • 10 years experience with Technical Writing

Compensation

  • $100-125k
  • Medical, dental, vision, 401k, PTO

Please send only qualified resumes to Kyle Wise at kwise@zacharypiper.com

 

Keywords:

Training, Curriculum, elearning, educat*, how-to, user guide, FAQ, technical trainer, technical writer, tech writer, manual, user manual,

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Job Id:

20184

Job Category:

IT Infrastructure

Job Location:

Alexandria, VA  22311

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions