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Network Operations Technician

Job Attributes

Job Id:

33811

Job Category:

Cyber Security & Information Assurance

Job Location:

Herndon, VA  20170

Security Clearance:

Top Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions

JOB DESCRIPTION

Job Description

Zachary Piper Solutions is actively seeking an experienced Network Operations Technician in the Herndon, VA, to work for our client supporting the DHS.


Job Requirements Basic Qualifications:

·      Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment.

·      Respond to customer inquiries in a timely and professional manner.

·      Network troubleshooting and fault analysis; hardware troubleshooting and repair.

·      Develop and follow a MOP and anticipate problems, and proactively take corrective action.

·      Associates degree in a related field or equivalent work experience in the communications, networking or cybersecurity fields.

·      Ability to work in a consultative manner with others, i.e., establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer-focused behavior.

·      Ability to work cross-functionally with Engineering and Developers

·      Must be familiar with the following: Juniper (JunOS), Netscreen Firewalls SolarWinds, Cisco Networking Hardware.

·      Trouble ticket generation and response; customer interface and escalations.

·      Monitoring, configuring, troubleshooting Tier 1/2 events in switches, routers, and firewalls.

·      Must understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSec, and L2TP).

·      Must have experience with application-level firewalls (proxies)

·      Familiar with Network Monitoring tools.

·      Proven ability to work in a dynamic team environment with changing requirements and competing priorities.

·      Contribute ideas, share knowledge and help others develop.

·      Interest in leading edge technologies. Desire to develop own skills and knowledge

·      Required computer skills include Outlook, MS Office application suite, circuit topology, and testing tools.

·      Must be willing to work Shift work 24x7 coverage, weekends, holidays and on-call rotation.


Preferred Qualifications:

·      Basic enterprise Linux skills, VMWare, SQL, Cisco, and Basic Windows Server Administration.

·      Clearance: Active Top Secret (TS) with the ability to obtain a Top-Secret SCI (TS/SCI).


Compensation:

·      $75,000 – $88,000 (based on experience)  

·      PTO 

·      Health, Dental, Vision  

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New Search

Job Id:

33811

Job Category:

Cyber Security & Information Assurance

Job Location:

Herndon, VA  20170

Security Clearance:

Top Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions