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Jr. Desktop Support (Top Secret)

Job Attributes

Job Id:

30300

Job Category:

Information Technology

Job Location:

Washington Dc, District of Columbia  20535

Security Clearance:

Top Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently seeking a Jr. Desktop Support candidate to join a progressive cyber security company in support of the FBI in Washington, DC.

JOB DUTIES AND RESPONSIBILITIES for the Jr. Desktop Support position:

·       Receiving, prioritizing, documenting, and actively resolving end users help requests

·       Diagnosis and help request tracking tools, hands-on help at the desktop level

·       Utilizes software and hardware tools, identifies and diagnoses complex problems and factors affecting network performance

·       Provide reliable and timely onsite and remote IT services for customers

·       Supports the installation, operations and maintenance of end-user hardware and software

·       Maintains Incident Ticket Management Program, conducts laptop audits, Tech Refresh, Active Directory assistance, Tech Data Migration, Power Point presentations and configuration setups

·       Installs, configures, and trouble shoots networked printers

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS for the Jr. Desktop Support position:

  • Less than 1 year of experience needed in desktop support
  • **ACTIVE Top Secret clearance**

COMPENSATION for the Proposal Jr. Desktop Support position:

  • $18 – $23/per hour
  • Upgraded Clearance to TS/SCI
  • Lots of room for upward mobility within a highly reputable company
  • Full Benefits: United Healthcare, Guardian Dental, VSP Vision, 401k with Voya through ADP, Holidays and PTO

Please send resumes to Alec Turner (Divisional Recruiter) at aturner@zacharypiper.com


Keywords: desktop support, service desk, helpdesk, help desk, support, junior, junior support, support desk, IT, tracking tools, BMC, footprints, remedy, tickets, ticket, ticketing, recent grad, TS/SCI, Top secret, security clearance, clearance, active clearance, troubleshooting,  Government contract, federal program, federal programs, FBI, Washington D.C., Washington DC, District of Columbia, deployment, PC, windows 10, windows 7, migration, software, hardware, applications, PCs, PC, PTO, 401k, benefits, degree

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New Search

Job Id:

30300

Job Category:

Information Technology

Job Location:

Washington Dc, District of Columbia  20535

Security Clearance:

Top Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions