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Help Desk Technician

Job Attributes

Job Id:

25492

Job Category:

IT Infrastructure

Job Location:

Linthicum Heights, MD  21090

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently looking for a Help Desk Technician in the Linthicum Heights, MD to work for a large government contracting firm focusing on various cyber security initiatives.

 

Responsibilities for the Help Desk Technician include:

  • Help Desk Technician and will provide technical software, hardware and network problem resolution and make independent decisions by performing question/problem diagnosis
  • Experience with Windows 10 Operating Systems and MS Office 2016, Active Directory to register CAC certificates
  • Strong experience troubleshooting, supporting deploying Windows Workstation
  • Ability to document, research, identify and solve technical problems on initial call and/or triage where appropriate for resolution.

Qualifications for the Help Desk Technician include:

  • 4+ years of professional experience
  • Must hold an active Security+ Certification
  • Must hold a bachelor’s degree in Computer Science, Information Technology or related field
  • Must have and active Secret Clearance

Compensation for the Help Desk Technician includes:

  • Salary range: $40,000-$60,000 based on experience
  • Full Benefits: UnitedHealthcare Medical, Guardian Dental, VPS Vison, 401k with Voya, and Paid Time Off 

 

Please Send Resumes to Conor Hayes at chayes@zacharypiper.com

 

Keywords:

Windows 10, Remedy, FootPrint, Active Directory, Security +, MS Office, Secret Clearance, CAC, VDI

Outlook, Account Creation, Medical, Dental, Vison, 401k, and Paid Time Off 

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Job Id:

25492

Job Category:

IT Infrastructure

Job Location:

Linthicum Heights, MD  21090

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions