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Help Desk Technician

Job Attributes

Job Id:

18960

Job Category:

IT Infrastructure

Job Location:

Adelphi, MD  20782

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently seeking a Tier 2 Desktop Support Analyst to support a DOD contract in Adelphi, MD. The Tier 2 Desktop Support Analyst will be responsible for assisting with Windows 10 Deployments, as well as Desktop and Helpdesk Support duties as needed.

***THIS POSITION REQUIRES AN ACTIVE DOD SECRET CLEARANCE***

Responsibilities for the Desktop Support Analyst include:

  • Installing and troubleshooting a variety of software packages in a Windows environment.
  • Setting up and troubleshooting various printers, scanners, and other peripherals.
  • Assisting users with account setup, data backups, and general usage of desktop and laptop PC's.

Qualifications for the Desktop Support Analyst include:

  • A minimum of 1 year of Help Desk experience in a Windows helpdesk environment.
  • Possess basic troubleshooting and computer configuration skills within a Windows environment.
  • Applicant must be familiar with Microsoft Office 2013, Adobe products, WIN Image, and a wide variety of COTS/GOTS software, and static TCP/IP configurations.
  • Active DOD Secret Clearance
  • Current Security+ CE Certification

Compensation for the Desktop Support Analyst includes:

  • $50,000-58,000
  • Medical, dental, vision, 401k,

Please send only qualified resumes to Kyle Wise at kwise@zacharypiper.com

 

Keywords:

Windows, Windows 7, Windows 2000, Troubleshooting, PC Tech, IT Support, Helpdesk, Help desk, desktop, desk top, tier 1, tier 2, tier 3, User Support, active directory, Printer, exchange, email, first shift, maryland, government, secret, clearance, contract, 

 

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New Search

Job Id:

18960

Job Category:

IT Infrastructure

Job Location:

Adelphi, MD  20782

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions