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Help Desk Specialist

Job Attributes

Job Id:

33998

Job Category:

IT Infrastructure

Job Location:

Washington, DC  20001

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is seeking a DoD Secret cleared Help Desk Specialist to join a government contract located in Washington, DC. The Help Desk Specialist will have the opportunity to support a government contract with a large telecommunications company.


Responsibilities of the Help Desk Specialist include:

  • Provide maintenance of the computer desktop environment
  • Resolving problems, installing hardware and software solutions
  • Supporting the internal IT helpdesk
  • Administration of PC’s, printers and servers


Qualifications for the Help Desk Specialist include:            

  • 1+ years’ experience with Customer Service 
  • Must possess Active Secret Security Clearance 
  • Active IAT I Certification (A+, Network+, CCNA Security, SSCP)


Compensation for the Help Desk Specialist include:

  • Salary Range: $50,000-$60,000
  • Full benefits: United Healthcare, MetLife Dental, VSP Vision, 401k with ADPTS


Keywords: phone, communication, support, phone support, telephone support, customer service, secret, security+, military, army, navy, marines, air force, clearance, dc, district of columbia, Virginia, PC’s, printers and servers, deskside support specialist, help desk

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Job Id:

33998

Job Category:

IT Infrastructure

Job Location:

Washington, DC  20001

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions