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Help Desk Analyst

Job Attributes

Job Id:

21703

Job Category:

IT Infrastructure

Job Location:

New Orleans, LA  70114

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is seeking a Secret Cleared Help Desk Analyst to join a long term government contract located in New Orleans, LA. The Help Desk Analyst will be responsible for administration and support of the government clients PC’s printers, servers, and related equipment.

Responsibilities of the Secret Help Desk Analyst include:

  • Strong experience with hardware (Dell, Lenovo and/or HP), printers and servers
  • Experience with Windows operating system
  • Knowledgeable with Service Desk ticketing systems (Remedy, Service Now, etc.)
  • Ability to assign users to proper groups in Active Directory

Qualifications for the Secret Help Desk Analyst include:                               

  • 1+ years’ of Help Desk experience
  • Knowledgeable with Service Desk ticketing systems (Remedy, Service Now, etc.)
  • Security+ CE Certification or IAT II Certification
  • Must possess ACTIVE Secret Security Clearance

Compensation for the Secret Help Desk Analyst include:

  • Salary Range: $40,000-$60,000 **depending on experience**
  • Full benefits: Cigna Healthcare, MetLife Dental, VSP Vision, 401k with American Funds

Please send ONLY qualified candidates to Maddie Carinci at mcarinci@pipercompanies.com

Keywords: helpdesk, help desk, security+, security +, IAT level II, windows OS, windows operating system, printers, pc, servers, active directory, secret, clearance, bachelors degree, ticketing, remedy, service desk, dell, Lenovo, hp, computer, monitor, keyboard, mouse, hard drive, workstation, new orleans, nola, louisiana, marine, marine corps, navy, army, military, dod, algiers

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Job Id:

21703

Job Category:

IT Infrastructure

Job Location:

New Orleans, LA  70114

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions