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Field Service Technician

Job Attributes

Job Id:

34254

Job Category:

IT Infrastructure

Job Location:

Washington, Dc, Washington, DC  

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is seeking numerous Field Service Technicians to support our growing IT Infrastructure team at the Navy Yard in Washington, DC, for immediate hire.


Responsibilities for the Field Service Technicians include:

·      Provide Tier I/Tier II support for various devices and technologies, including mobile devices, laptops, Microsoft Office, and video teleconferencing devices

·      Offer both desk-side and remote support to end users

·      Monitor network status and availability, generate announcements, and offer proactive support to users based on network/systems analysis

·      Document user interactions and execute procedures to assist in identifying and resolving incidents


Qualifications for the Field Service Technicians include:

·      At least 1 year of IT experience

·      Knowledge of how to troubleshoot and provide support for hardware and software, including Windows machines, mobile devices, MS Office, Active Directory, and device imaging/re-imaging

·      Must hold an IAT I (or higher) Certification, such as A+, Network+, SSCP, Security+, CySA+, etc.

·      Must possess fully adjudicated and active Secret or Top Secret Clearance


Compensation for the Field Service Technicians includes:

·      Salary Range: $50,000 - $60,000

·      Full Benefits: Health (United), Dental (Guardian), Vision (VSP), 401k/match (ADP), Paid Time Off, Holidays





Keywords:


Field Service Technician, IT support, service desk, technician, laptop, desktop, troubleshoot, printers, cell phone, mobile devices, iPhone, multifunctional device, MFD, video teleconference, VTC, MFP, multifunctional peripherals, software, hardware, Microsoft Office, MS Office, Outlook, Windows, Windows OS, tech support, Remedy, ticketing, Tier 1, Tier 2, ServiceNow, Security+, Security+ CE, CySA+, CompTIA, Network+ CE, A+ CE, CCNA, SSCP, DC, Secret, clearance, cleared, benefits, vacation, PTO, holiday, 401k

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New Search

Job Id:

34254

Job Category:

IT Infrastructure

Job Location:

Washington, Dc, Washington, DC  

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

Division:

Zachary Piper Solutions