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Field Service Technician

Job Attributes

Job Id:

21907

Job Category:

IT Infrastructure

Job Location:

Navy Yard, DC  20374

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

 
 

Zachary Piper Solutions is seeking a Field Service Technician in the Navy Yard, DC. The Field Service Technician will be responsible for installation, troubleshooting hardware/software and end user support of desktop systems.

Responsibilities for the Field Service Technician include:

  • Fields incoming help desk tickets from end users via telephone and e-mail
  • Performs hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems

Qualifications for the Field Service Technician Include:

  • Must have 1-3 years in the IT Field
  • Experience troubleshooting hardware/software/network connectivity issues
  • Must possess one of the following certifications: CompTIA A+ CE, Network + CE or Security + CE required
  • Must possess an active Secret Clearance

Compensation for the Field Service Technician include:

  • $50,000 - $60,000 Annually (based off experience)
  • Health, Dental, Vision, STD, LTD, and 401K

Please send resumes to Brandon Denny at bdenny@zacharypiper.com

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Job Id:

21907

Job Category:

IT Infrastructure

Job Location:

Navy Yard, DC  20374

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions