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Field Service Technician

Job Attributes

Job Id:

18797

Job Category:

IT Infrastructure

Job Location:

Pax River, MD  20670

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently seeking a Field Service Technician to support a government integrator in Pax River, MD. The Field Service Technician Tier II will be responsible for installation, troubleshooting hardware/software and maintenance of desktop systems.

Responsibilities for the Field Service Technician include:

  • Responsible for supporting users in all IT-related activities and initiatives related to computer systems, hardware, and software
  • Support the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software with established standards and guidelines.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. 
  • Support includes specification, installation and troubleshooting of computer systems and peripherals within established standards and guidelines.

 Qualifications for the Field Service Technician include:

  • 1-10 years of experience within Helpdesk/Desktop Support field
  • Must have IAT I or above certification: (i.e A+, Network +, Security + or equivalent)
  • Experience troubleshooting hardware/software
  • Must possess an active Secret Clearance

Compensation for the Field Service Technician include:

  • $45,000-$60,000 Annually (based off experience)
  • Cigna Healthcare, MetLife Dental, VSP Vision, 401K with Voya

Please send resumes to Brandon Denny at bdenny@zacharypiper.com

Keywords:

Help Desk, Service Desk, IT Support, Tier I, Tier II, Desktop Support, IT Customer Support, Computer Operator, Troubleshoot, Troubleshooting, hardware/software, Hardware, Software, CompTIA A+, CompTIA Network +, CompTIA Security +, Sec+, Net +, A +, Security Plus, Secret Clearance, Clearance, Cleared, DOD Clearance, Vacation, Holiday, Holidays, 401K

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Job Id:

18797

Job Category:

IT Infrastructure

Job Location:

Pax River, MD  20670

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions