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Desktop Support Engineer

Job Attributes

Job Id:

23819

Job Category:

IT Infrastructure

Job Location:

Washington, DC  20002

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently seeking a Desktop / Helpdesk Support Engineer to support a government contract in Washington, DC.  The Desktop / Helpdesk Support Engineer will be responsible for desk side and help desk support to end users for complex issues regarding a response and resolution. 

Responsibilities

  • Updates status of queued service requests with the IT service management system. Assess gap mitigation
  • Provides software & hardware authentication and performs tests on software and hardware before delivery to end-users.
  • Escalation point for junior desk side engineers. 

Qualifications

  • 3+ years IT User Support Experience
  • Extensive knowledge of Microsoft OS and Office tools
  • Strong interpersonal and troubleshooting skills
  • Candidates must be US Citizens as required by the government client

Compensation

  • $35-37k
  • Medical, dental, vision, 401k

Please send only qualified resumes to Kyle Wise at kwise@zacharypiper.com

 

Keywords:

Helpdesk, help desk, desktop, deskside, IT User support, service desk, windows, active directory, exchange, vmware, troubleshoot, troubleshooting, windows administration, windows engineer, information technology, it job,   

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New Search

Job Id:

23819

Job Category:

IT Infrastructure

Job Location:

Washington, DC  20002

Security Clearance:

Not Defined

Business Unit:

Zachary Piper Solutions