Careers

Search Jobs Connect With Us

Configuration Management Analyst (ITSM / Process Improvement)

Job Attributes

Job Id:

24716

Job Category:

IT Infrastructure

Job Location:

Arlington, VA  22204

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions

JOB DESCRIPTION

Zachary Piper Solutions is currently looking for a Configuration Management Analyst for a full-time opportunity supporting a Federal Government customer based at Arlington, VA

 

Responsibilities for the Configuration Management Analyst include:

  • Provide knowledge and expertise centered on IT Service Management (ITSM), especially around ITSM product implementation (BMC Remedy preferred)
  • Oversee the continual improvement of the IT Service Management, utilizing the ITIL framework
  • Effectively communicate plans to senior leadership, work across various business units

 

Qualifications for the Configuration Management Analyst include:

  • 5+ years of IT Help / Service Desk environment experience
  • Knowledge ITSM Products – Remedy highly preferred
  • Strong IT network experience with working knowledge of Windows Desktop and Server Systems, SCCM / SCOM, SolarWinds
  • Current Secret Clearance Required – can also hold Top Secret
  • Required Certifications:   ITIL v 3 or 4 Certification and Security+ (proof of certification will be required)

 

Compensation and additional information for the Configuration Management Analyst includes:

  • Salary Range: $70,000 to $85,000 per year based on experience
  • Full Benefits: United Healthcare, Dental, Vision, 401K, and Paid Time Off
  • M-F Workweek, core hours are 6 am to 6 pm – so good for early in / early out or later in / later out schedules

 

Please send resumes to Jason Olsavsky at jolsavsky@zacharypiper.com

 

Keywords:

ITSM, BMC, Remedy, ticket, service, SCCM, SCOM, SolarWinds, management, configuration, process, improvement, help desk, Security+, ITIL, holiday, benefits, 401k, PTO

Zachary Piper Solutions is a National Security technology company and growing government contractor delivering human capital solutions and services in support of mission-critical initiatives within the Intelligence Community and Department of Defense. Our team is focused on providing top level services within Software Development, Systems Engineering and Cyber Security. 

Apply Now

CONTACT INFORMATION (Required)
RESUME (Required)
No file selected
x
Formats accepted: .doc / .docx / .pdf / .txt
Don't have a resume? Click here to fill out a short form.

Copy/paste your resume inside the text editor below:

ADDITIONAL INFORMATION (Required)
WORK HISTORY (Required)
Add another experience (optional)
EDUCATION (Required)
Add another degree (optional)
SKILLS (Required)
Add another skill (optional)

The following error(s) occurred:

Please wait while your job application is being processed. This may take a few moments.
New Search

Job Id:

24716

Job Category:

IT Infrastructure

Job Location:

Arlington, VA  22204

Security Clearance:

Secret

Business Unit:

Zachary Piper Solutions